Hotkey Issue- Blank Screen

[GURU 1]

Hello,

Can someone help me out with this Hotkey issue? I'm trying to setup hotkeys, but for some reason nothing pops up on the screen. I've tried uninstalling/reinstalling the program, but still the same issue. Have anyone encountered the same problem in the past?

 

 

Edited July 4, 2020 by GURU

[GURU 1]

@Justin @Abiel Hi Justin & Abiel! Do you know anything about this issue with Hotkeys?

[Justin 264]

I have seen that issue in the past, but not so bad. I believe it was a windows resolution/scaling issue... You can actually see the scroll bar off to the left...

I can't quite remember how it was fixed for the person who was having trouble. But I'll ask them and get back to you!

[GURU 1]

@Justin I logged-in this morning, and the hotkeys did pop up normally, but then the second I opened up the Hotkeys window, same blank screen with scroll bar, but no data visible.

I expanded the Hotkeys windows to all the three windows, but still the same issue.

[Justin 264]

So my friend simply said you need to open the hotkey window in your main monitor, then you can move it over to another monitor.

[GURU 1]

Yes, it works! Thanks Justin! 🙂

But, this is a temporary fix. I guess I will have to contact DASTrader to find a permanent fix to it.

[Justin 264]

Glad it worked! I’ll send an email to their lead developer about it too.