Das simulator LVL2 "no permission"

[Kevin L 2]

Hi guys,

Yesterday I had this problem only with Arconic, while everything was fine with EBAY.

This morning, both stocks I was looking at were showing "no permission" in their respective LVL2. At the same time, the candlesticks on the 1min or 5 min charts were not moving in real time. They only appeared every 1 or 5 min depending on the chart. I still can see a couple of bids and asks on the LVL2 but less than usual.

My connection is good and I tried to log out and log in already but nothing changed. Is it a problem with my account?

Here's a screen capture:

 

[Abiel 475]

Hi Kevin, What version of DAS are you using?

[Kevin L 2]

Hi Abiel,

I'm still on their 2 weeks free trial (offered on their website). As a PRO member I have access to the 3 months trial but I was waiting to end the 2 weeks.

[Abiel 475]

In DAS free trial  market data is real-time ONLY for Nasdaq Exchange (Q) stocks but delayed for all other exchanges.

 

[Kevin L 2]

That explains why I had no problem with EBay and why I only saw NASDAQ in LVL2.

Thanks a lot, appreciated.