Kevin L 2 Posted January 23, 2019 Hi guys, Yesterday I had this problem only with Arconic, while everything was fine with EBAY. This morning, both stocks I was looking at were showing "no permission" in their respective LVL2. At the same time, the candlesticks on the 1min or 5 min charts were not moving in real time. They only appeared every 1 or 5 min depending on the chart. I still can see a couple of bids and asks on the LVL2 but less than usual. My connection is good and I tried to log out and log in already but nothing changed. Is it a problem with my account? Here's a screen capture: 1 Share this post Link to post Share on other sites
Abiel 474 Posted January 23, 2019 Hi Kevin, What version of DAS are you using? Abiel Guerra BBT Team [email protected] @abielguerra Find your answers in our Knowledge Base Share this post Link to post Share on other sites
Kevin L 2 Posted January 23, 2019 Hi Abiel, I'm still on their 2 weeks free trial (offered on their website). As a PRO member I have access to the 3 months trial but I was waiting to end the 2 weeks. Share this post Link to post Share on other sites
Abiel 474 Posted January 23, 2019 In DAS free trial market data is real-time ONLY for Nasdaq Exchange (Q) stocks but delayed for all other exchanges. 2 Abiel Guerra BBT Team [email protected] @abielguerra Find your answers in our Knowledge Base Share this post Link to post Share on other sites
Kevin L 2 Posted January 23, 2019 That explains why I had no problem with EBay and why I only saw NASDAQ in LVL2. Thanks a lot, appreciated. Share this post Link to post Share on other sites
