Jump to content
Robbie Williams

My experience with CME

Recommended Posts

Hi everyone, thought I'd share my experience with the CME group, as I feel I need to share my experience so that others can make a informed decision in regards to opening an account.

I deposited $450 in my CME account to gain live data to use for 3 months in the sim, and after that I was going to fund my account. First of all, when you fund the account, please be aware that there is an approximately $15 bank fee which is charged by the bank in Trinidad Tobago before hitting your brokerage account.

I deposited the money into my account on the 28th of July. I was immediately charged $150 for July's data, and then a couple of days later $150 for August' data. I traded in the sim, and then at the end of August, I received an email saying my account has been suspended as it had fallen below the minimum balance. At this stage, due the fact that I had received generic responses to my email queries and the fact that in my situation, it was impossible to enter or exit a position once SSR  had been employed on any stock, I decided to withdraw my money. Taking out the $60 wire fee, I was left with about $135. I submitted the paperwork and was told the remainder of my money would hit my American bank account within 5 days and my account would be closed.

After 3 weeks, I decided to check the money had hit my account and lo and behold it hadn't. I send another email to CME as was sent another generic email saying, we received your request, and that the money would hit my account within 5 days. I replied and was then emailed saying that because I hadn't suspended my account (even though they sent me an email a few weeks earlier saying they had suspended it themselves) they had taken out another $150 worth of level 2 data, and my account balance was now below the minimum I couldn't withdraw the remaining money.

So all in all, I spend $450 to receive exactly 34 days of live level 2 data. In my situation, I would say that I received generic emails to every query I had, and only once I replied again would I receive a real response. I also found that it was impossible to enter or exit any position on any stock that went into SSR. (ie: if you were long on a position, and wanted to exit because the stock had gone into SSR, you couldn't. If you wanted to short a stock on SSR, you couldn't even on an uptick).

This was my experience - everyone's mileage may vary, however the key takeaway is please be careful if you do decide to deposit your hard earned money, either for a live or simulated account.


Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


Important Information

By using this site, you agree to our Terms of Use, Privacy Policy and use of We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue..