Denis Panfilov 0 Posted December 5 Hi All, I recently started using IB and find their support as not available. I submitted queries via web ticket and no one is replying back. Tried calling but after 40 mins on hold I gave up. Does anyone else have the same issue? Anyone gas a better way to get through to them? I was with Fidelity before and you get a live rep within minutes with them… Thank you! Share this post Link to post Share on other sites
Paul aka Aurbano 83 Posted December 5 @Denis Panfilov once you open TWS, go to the main menú and open a chat with support. That is the fastest way. Tickets usually get responses in 1 day or 2 depending the matter. Phone works fine at some hours only. Share this post Link to post Share on other sites
