On Monday Oct. 20, I received a message on my trading platform from CMEG that said the normal LIMIT route is under maintenance and to use ARCAL until the maintenance is complete. What they didn't mention is that trading using that route will prevent the user from getting the BBT discounted commission rate. I took a few trades, made only 75 and paid 98 in commission. Since I partial in and out of trades, I got killed. I would have never traded at 3.95x2 per trade if I knew that was the case. I wrote an email back to CMEG to let them know I didn't appreciate that and don't feel I can trust them any longer. According to their message, it seemed like they were trying to improve my trading experience, but taking away a discounted route and offering only a full price one without informing me was wrong in my opinion. Be careful.