DAS platform becomes sluggish and slow

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Has anyone ever had issues with your DAS platform becoming sluggish or slow while the market is open?  I have the newest update.   I have a decent, self-built desktop computer with good hardware but for some reason, once the market opens and all of my charts and montage start moving, DAS throughout the day, starts to become sluggish and literally everything is slower.  clicking on charts, zooming in and out, everything becomes slower.  However, my computer can still open other programs quickly like Chrome, discord, etc.  So i'm trying to troubleshoot what i'm doing in the DAS platform that might be slowing it down.  Am I saving too many trendlines?? lol   Is there something building up in the memory of the platform that I need to wipe clean?  Please let me know if anyone knows how to fix this or troubleshoot it.  thanks!!

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Is it a network server problem?  I don't know anything about this.  I know my internet speed isn't an issue in the house.

Am I saving too many files in the DAS Trader Pro folder?  Too many different desktop versions?  I've moved my monitors and screens around a lot and have many different desktop layouts saved.

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AMD Ryzen 5 5600X

Radeon RX 570 4gb

16gb RAM

3 monitors - 1440P @ 75hz.

 

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ok will do.  thanks

[Alastair 110]

On 4/18/2022 at 5:58 PM, CharlesinCharge said:

Has anyone ever had issues with your DAS platform becoming sluggish or slow while the market is open?  I have the newest update.   I have a decent, self-built desktop computer with good hardware but for some reason, once the market opens and all of my charts and montage start moving, DAS throughout the day, starts to become sluggish and literally everything is slower.  clicking on charts, zooming in and out, everything becomes slower.  However, my computer can still open other programs quickly like Chrome, discord, etc.  So i'm trying to troubleshoot what i'm doing in the DAS platform that might be slowing it down.  Am I saving too many trendlines?? lol   Is there something building up in the memory of the platform that I need to wipe clean?  Please let me know if anyone knows how to fix this or troubleshoot it.  thanks!!

 

I had this issue some time back.  It showed itself for a couple of days and then  disappeared.   For me I noticed, if I did not shutdown/restart my computer for days it slowed. 

So I normally RESTART my system just before I start my morning stock selection process, so I have a "fresh" system.   One other thing I noticed is that the DAS Process does not die when u close the DAS app (only happens on my main trading system.)  DAS dies when app is closed on my 2 laptops.....That's the main reason why I do a RESTART.  U can check if the DAS process is still running after u close the app by looking at the running processes.

After a week of trouble shooting with DAS system programmers we concluded that I had some software installed that was using a version of Windows .NET that was not compatible with .NET version that DAS uses.   The easy solution was to restart ...... I have too much other software to try to figure out which was the offending app.  When i change systems again I will observe as i install each app.

In summary just restart computer and see if that is a solution for u.

 

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Thanks for all the replies and information.  After troubleshooting some more, I came to the conclusion it was the DAS "dark theme" that was having the issue.  The coding for the dark theme might be different and not as good.   For years, I used the "default" theme and never had issues. Then 6 months ago, I switched to dark charts and "dark theme" and remember noticing it act differently.    This week, i switched it back to default and instead, just kept my charts dark and that combination worked great.   Let me know if you guys have noticed anything similar.  Thanks again.   Below I included an image that shows the regular default theme but with custom dark charts. 

Edited May 5, 2022 by CharlesinCharge