haeyoon1 0 Posted April 9, 2018 Hi I've been experiencing price discrepancies in my open positions window to my account reports. I noticed this when my p/l wasn't adding up correctly then I contacted DAS and they said that the prices I was getting on my trades were on my account report, those are the most accurate. So my question is why is my open positions window not showing the correct accurate price I'm getting on my trades? I asked DAS and they didn't really have any answers. Is this a glitch or...? https://imgur.com/a/EDsnb Share this post Link to post Share on other sites
Robert H 450 Posted April 9, 2018 Interesting. Do you have the Trades window for those executions? I'm curious to see whether the Price column in Trades window matches the Account Report or the Orders window. Share this post Link to post Share on other sites
haeyoon1 0 Posted April 9, 2018 The trades log? I don't have those documented but I'll try to screen shot those in the coming days and post them. Share this post Link to post Share on other sites
Robert H 450 Posted April 9, 2018 There are actually two separate windows: Trades and Trade Log. May you please post both along with the other windows? Thanks. Share this post Link to post Share on other sites
haeyoon1 0 Posted April 9, 2018 Hmm ok I'm not familiar with the trades window. Where can I find that in the platform? Share this post Link to post Share on other sites
Robert H 450 Posted April 9, 2018 From the Trade menu > Trades Share this post Link to post Share on other sites
haeyoon1 0 Posted April 9, 2018 Great thanks, I'll be sure to check that window out and take some screenshots after tomorrow session and post them here so you can take a look. Share this post Link to post Share on other sites
haeyoon1 0 Posted April 10, 2018 Hi Robert, I was able to take a screenshot of the trades window along with the other ones. All of the prices seem to match up today though and I think it's because I changed my hotkeys. Before I had it setup as buy: Ask+.02 and sell: Bid-.02. So I'm not sure if that had something to do with the prices matching up except the price I covered $WATT at (19.32 in the positions window and 19.30 everywhere else) have you experienced anything like this before? https://imgur.com/a/u5abq Share this post Link to post Share on other sites
Robert H 450 Posted April 10, 2018 I haven't experienced anything like this before. But maybe that's cause I've never looked at my closed positions in the Orders window. My suspicion is that the price you see in the Orders window is the price sent by your hotkey (bid/ask +/-). While the price in the Trades and Account window is the simulated fill price. That would explain the discrepancy. Maybe try reverting your hotkeys back and comparing again? So we can rule the hotkey out of the equation. Note I always look at the Trades window as the official record. The Orders window is only for open orders (stop or limit order, etc.). I turn off the setting to 'Show Closed Orders'. Share this post Link to post Share on other sites
haeyoon1 0 Posted April 10, 2018 Yeah I think so too but that's weird that DAS would do it that way... I will change my hotkeys to what they were and report back. Ok I'll try going off my trades window too and see how that works out. Thanks for helping me out with this issue, its been bugging me for a couple weeks now so I really appreciate it. Share this post Link to post Share on other sites
haeyoon1 0 Posted April 11, 2018 Hi Robert - so after changing my hotkeys back there wasn't much of a discrepancy this time except for my exit price on $TVIX but I think you're right that the positions window has something to do with what my hotkeys are set at. Either way I'm going to use the trades window for accurate prices from now on like you suggested. Thanks again! https://imgur.com/a/GmMQX Share this post Link to post Share on other sites
Robert H 450 Posted April 11, 2018 Great news! Yes, I would stick to the Trades window for best accuracy. Share this post Link to post Share on other sites
