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david10p

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Posts posted by david10p

  1. Posted

    Hi traders

    I stopped trading SSR stocks on CMEG since last October, after I had trouble getting out of my long position after I hit my stop loss and I was unable to sell even at market prices and found that it was a common issue and it had to do with their system re consolidating.

    There is a thread on this issue named "CME Group Problem" on the forum, however it has not been updated since 2018 and I was wondering if anyone has been able to safely trade SSR stocks on CMEG recently(last month or two)?

    Although this issue can be avoided by simply not trading SSR stocks, there are days where the only stocks in play with fundamental are SSR and it would be nice to be able to trade them as well.

    I would appreciate any recent experiences or solutions with this issue.

  2. Posted

    I just got refunded today. I called yesterday and the person I talked to told me that they rebated in batches and that's why it took a while.

    Also I'd like to thank Carlos and other community members for helping out and providing updates. Needless to say being a member of this community comes with a lot of perks such as this.

    Have a good weekend everyone.

  5. Posted

    6 hours ago, Jay said:

    Hi David

    Ahh that's bad. I have been facing this issue since 7/11 but if you faced this on 7/15 and 7/16 that means that this is getting worse instead of getting better.

    I have been in touch with CMEG but they told me that they are coordinating with DAS to find a fix. Working in IT myself, I know that this might take a long time as they are not able to figure out the cause of the issue.

    As per Carlos in the chat yesterday, they should fix it by Wednesday but I am not sure as the response given to me was vague.

    This is bad as I only started live trading last week with a positive week but then got struck by huge commissions. I will need to take less partials now until CMEG fixes the issue. 

    The weird part is that this is happening to some users and not all the BBT members. Not sure why I am cursed.. lol.. Thinking of moving to Alliance but that will be another 1-2 weeks of process transferring my funds from CMEG to my bank to Alliance. Plus, need to pay the withdraw/deposit fees. The best bet is to give CMEG some time to fix this issue. Until then, limited trades and SIM trading for me.

    @Carlos M. Relying on you buddy.. You got direct contact with CMEG but we get vague answers from the customer service guys. Hopefully it's back to normal in no time. Thanks for all the help with this issue.

    Today I was getting routed through SMAT instead of ARCA when using hotkeys. Seems like they are working on it but still not fully fixed.

  6. Posted

    Hey Carlos, 

    I did not have this issue on 7/11 and 7/12, but I had it yesterday(7/15) where they applied the old rates to my trades.

    Today(7/16) I noticed that when I executed orders using hotkeys, same script I've been using for the past few months, it got routed through ARCA while my stop order got executed through LAMP.

    I have already sent them an email but I'll email you just to be on the safe side.

  8. Posted

    Had the same exact problem happen to me today. I was long on SQ and my stop loss was at a break even. When my stop was triggered it failed to sell and I sent multiple orders before one was accepted 30 cents below my stop. I have contacted them but honestly don't expect them to refund me. As a general rule of thumb I won't trade any SSR stock on CMEG, long or short from now on.

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