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Hey all, I recently purchased an Elgato Stream Deck for my hotkeys. I got it installed no problem and have successfully attached my hotkeys. But the following day I was getting a few different error messages. For example, "The code execution cannot proceed because VCRUNTIME140_1_dll was not found." and "....MSVCP140_1_dll was not found." It said to reinstall the stream deck and that this may solve the issue - which it did not. I also found a thread about making sure I updated to the latest supported Visual C++ downloads which also did not fix my problem. I am using a Dell XPS 13, with Windows 10 Home (version 20H2). Has anyone else experienced this issue? Any help would be appreciated! Thank you! Elisabeth Price
Hi All, I posted this in the chatroom but wanted to post here to update and show the files. I have had my streamdeck for 5 months and haven't had any issues with it. Today i only used it to open Tradeideas (have a hotkey for that). I didn't execute any trades with it. So at approximately 10:19 ET I was watching MRNA and had my montage active. I had changed my default account to try some patterns i didn;t want to in live. Thank goodness I had done that as if this occurred in live i woudl have been slaughtered financially. Anyways, I am looking at MRNA on my montage and then all of a sudden orders start flowing like crazy on my screen. So in 30 seconds 617 orders were sent through my screen. I hadn't pressed any button on my streamdeck or even executed an order on my montage. I didn;t realize at first this was in my SIM and thought it was live. Nearly had a heart attack. My heart rate skyrocketed as i didn;t know what was happening. I looked at my streamdeck and all the images in each button was smaller than normal. So i just grtabbed the cord and unplugged. Then realized it was in SIM so calmed a little. Regardless i had to walk away for an hour becuase my adrenaline was running. I have posted the files from my DAS and Streamdeck to show. I will take a picture of my streamdeck when i get the nerve to plug it in again (making sure DAS is closed and network is off). If there is someway i can get a video repoly of it I will try. Will be a video of my near coronary. Anyways, i wanted to post this as a warning. I am not sure if there is a known defect with these but i will never use this one again. Need to call the manufacturer. Side note: I built this PC as a standalone trading system. It has no bloatwware or software except for MS office, browsers and trading software (DAS, Trade ideas, TWS). I don't surf the net on it (execpt BBT and banking sites). So its not a virus or hack. StreamDeck log.txt Das Log File May 19 2020.txt