Kinga Maurer 2 Posted August 10, 2019 Hi Guys, I am in sim, however, since last night I can't log into DAS. I keep getting an error msg" Lost Connection to Order Server". i have restarted DAS and restarted my laptop since. I've tried to switch servers in File > Switch Quote Server , but I have no access. Any ideas, thoughts? thank you! Kinga Share this post Link to post Share on other sites
Abiel 472 Posted August 11, 2019 Hi Kinga, same thing here, please email [email protected] for DAS support to fix this early monday Abiel Guerra BBT Team [email protected] @abielguerra Find your answers in our Knowledge Base Share this post Link to post Share on other sites
Kinga Maurer 2 Posted August 11, 2019 Thanks Abiel for the reply! yes, I get the exact same error message! I'll send them an email. thank you! 1 Share this post Link to post Share on other sites
Abiel 472 Posted August 12, 2019 Now it's working for me. Abiel Guerra BBT Team [email protected] @abielguerra Find your answers in our Knowledge Base Share this post Link to post Share on other sites
Kinga Maurer 2 Posted August 12, 2019 Thanks Abiel. Mine is working now as well. Share this post Link to post Share on other sites
mawij2002 0 Posted September 26, 2021 This happens to me every weekend. Going to email them. Thanks! Share this post Link to post Share on other sites
zulkafil 38 Posted September 26, 2021 It happens to me sometimes when I am on SIM. When it happens I logout from DAS server and login again, then it works. Share this post Link to post Share on other sites
mawij2002 0 Posted September 26, 2021 That worked for me in past times. Now, on the weekends that solution does not work at all. Thanks for chiming in! Appreciate it. Share this post Link to post Share on other sites
